Contact: 07810 716 073 hello@wendyhouseflowers.co.uk

Delivery

  1. We offer 2 options - A standard local delivery within 25 miles of our shop and or UK courier.  

  2. Uk deliveries are only available Tuesday - Friday.


Standard local delivery charge

£4.99

(For deliveries within 25 miles of our shop).

UK delivery charge

£9.99

(For deliveries outside our local area to a UK address exc. Scotland and Ireland).

Orders without a nominated delivery date are processed and delivered within 2 working days. If we cannot fulfill the date selected, we will contact you to arrange an alternative.  

Same day & next day orders should ideally be made by telephone and no later than midday. Last minute orders are limited to stock available.

We reserve the right to refuse any order where we feel the distance is too great. 

Public Holidays

We do not open on Bank Holidays.

We open on Mothering Sunday for deliveries only up to 1pm, but due to the high demand, early booking is essential. Orders which cannot be made on this day will be delivered the next working day or can be collected from our shop the day before.

Delivery Details

Incorrect personal details can lead to problems or delays in delivery, so before placing your order, please ensure that you have included the Correct Name, full address including postcode and your telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. If sending to a persons business address, please provide the department they work in. 

Proof of Delivery

In the case of delivery to certain locations where a third party is involved, such as hospitals, hotels and MOD Establishments,  any person authorised to accept delivery on behalf of the organisation, shall be accepted as proof of delivery. Residential addresses where there is no answer or we are asked to, shall be left in a safe place and photo evidence is taken.

Preferred Delivery Time

While every effort is made to ensure your delivery arrives when required, we cannot guarantee a specific delivery time. We typically run one delivery in the morning  and one in the afternoon. If your order is placed late in the day and after our delivery driver has already left, then your order will move onto the next days delivery. 


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