Contact: 07810 716 073 hello@wendyhouseflowers.co.uk

Delivery

We offer a standard Delivery service via our Online Shop plus the option to select a future date - perfect for people who like to be organised. Next day delivery orders MUST be made by phone no later than 11am the previous day. Same day orders are at our discretion.


Standard Delivery Charge

£4.99

When ordering via our online shop, orders are processed and delivered within 2-3 working days or you can order in advance and request a specific date. This means you can plan and pay for all your bouquets early and avoid that last minute panic. Its great for when you are away or just to ensure you never miss a special occasion.

For next day delivery, please phone our studio direct on 07810716073. Orders must be made by telephone by 11am the day before. Next day orders are limited to the stock available at that time and specific requests wont be possible. The delivery time is dependent on our existing schedules. Where next day delivery is not possible, we will deliver on the next available working day.

Our standard delivery area is up to 20 miles from SN15 4PD - for delivery beyond 20 miles, we charge 0.50p per mile on top of the maximum delivery fee. Please call for a delivery estimate before ordering.

We reserve the right to refuse any order where we feel the distance is too great, as we want to ensure all flowers are delivered in the best condition.

Public Holidays

We do not open on Bank Holidays.

We open on Mothering Sunday for deliveries only up to 1pm, but due to the high demand, early booking is essential. Orders which cannot be made on this day will be delivered the next working day or can be collected from our shop the day before.

Delivery Details

Incorrect personal details can lead to problems or delays in delivery, so before placing your order, please ensure that you have included the Correct Name, full address including postcode and your telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. If sending to a persons business address, please provide the department they work in. 

Proof of Delivery

In the case of delivery to certain locations where a third party is involved, such as hospitals, hotels and MOD Establishments, the signature of any person authorised to accept delivery on behalf of the organisation, shall be accepted as proof of delivery to your chosen recipient.

Preferred Delivery Time

While every effort is made to ensure your delivery arrives when required, we cannot guarantee a specific delivery time. We typically run one delivery in the morning  and one in the afternoon. If your order is placed late in the day and after our delivery driver has already left, then your order will move onto the next days delivery. 

Weddings and Funerals

Delivery and set up charges apply based on time and distance and will be added to your quote.

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